The readiness of the University of Anbar to implement the international standard ISO21001:2018

Abstract

The current research aims at the extent of readiness to apply the international standard ISO21001:2018 at the University of Anbar, the study community. And an indication of the level of understanding and awareness of the leaders at the University of Anbar for the standard and the possibility of its application in the units of the university according to their responses. The study relied on the descriptive analytical method in the practical aspect, and used the questionnaire as a main tool for data collection, in addition to the checklist, which was audited by specialists in the field of external auditing who obtained the certificate of a chief quality auditor (lead auditor). The forms were distributed to the study sample of (160) individuals, which were represented by (deans' assistants, Scientific department managers, directors of research centers, Supportive department managers, Quality officials and managers at the university) and they were fully retrieved and 152 of them were valid. The study used the statistical methods Amos and Spearman's factor to analyze the data. The study found a contrast in the answers to the study sample, which differed according to their job positions, and the position of quality managers at the university had the best answers. Which indicates their awareness of the standard and the possibility of harnessing their understanding to train university employees to apply the standard.